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| Call our Operation Department on + 852-2891-1446 to make an appointment or |
simply click here to make an appointment online (if you are not our |
| existing Customer, you will need to open an Account with us before to proceed |
| further. Please visit Open Account page for details) |
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| The Customer shall bring along the following documents before the appointment: |
| (i) the Customer's bullion products |
| (please ensure your bullion matches our Conditions and Requirements*) and, |
| (ii) the origin documents and titleship documents of the bullion products |
| before coming to our office to proceed further |
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| Our Customer Services Officer will assist you to fill out the |
| "Physical Precious Metals Selling Notification Form" |
| when you arrive in our office |
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| Our Customer Service Officer will verify your products with all |
| original documents and provide you a discounted price offers |
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| If the Customer “accepts” the discounted price offers, our Company |
| will forthwith weigh and photograph the Customer’s bullion |
| products immediately, and issue a |
| "Receipt of Receiving Commodity" to the Customer |
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| Please note that the "Receipt of Receiving the Commodity" |
| does not represent that our Company agrees, recognizes or |
| accepts the Customer’s bullion products for sale are Physical Precious Metals |
| until the recognized Refinery issues the final "Assay Report" results |
| if the received products from the Customer are bullion |
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| Our Company will credit the payment |
| within two (2) banking days upon the receipt of the |
| final "Assay Report"from the Refinery |
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| Our Account Department will email the Customer a "Credit Note". Final |
| payment will be based on confirmed discounted prices, |
| Local London Gold Spot Price and assayed quantities to the Customer on the |
| same day the "Credit Note"is issued |
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| Our Operation Department will upload the updated “Statement” |
| to the Customer's Online Account within one (1) banking |
| day after the transaction is made |
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